If your product is faulty, we will offer a replacement product or provide you with a full refund. We will also pay for the return postage costs. If your product is faulty, you need to let us know as soon as possible to allow us to process your refund. For this reason, we advise all our customers to check their product as soon as it arrives.
If you change your mind, we are happy to offer a full refund if the item is returned to us in its original condition within 14 days of purchase. You are responsible for arranging for the item to be returned to us. Once we receive the item, we will provide you with a full refund.